Frequently Asked Questions
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Clients and families can make contact with us by calling, emailing, or completing the “Contact” form on the website’s home page. We will follow up and schedule a free consultation with a licensed and certified SLP to determine how best to move forward.
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Flourish Therapy primarily offers virtual services, also known as telepractice or telehealth. After the initial consultation, it could be determined that services could be in-home or at a cooperating community location in the Bowling Green, Kentucky area only. Telepractice services can be made available to anyone in the state of Kentucky. Virtual services can be great for families who may live in more rural areas or for those who prefer to limit expenses associated with traveling.
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Many clients and parents prefer one-on-one treatment, as opposed to small groups, which is the most common model followed in the school-based setting. Some advantages of private therapy are having more individualized sessions, the child and therapist can focus on each other without distractions, and having the freedom to create and address more functional and person-centered goals or goals that are of most concern to caregivers.
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Flourish Therapy values a person-centered and collaborative approach to treatment. We welcome the opportunity to partner with your school team to ensure there is consistency in the skills we are addressing; however, in some circumstances, families may wish to address different goals. There are advantages to choosing private therapy in addition to school-based services (see above). The initial consultation and the assessment process will help us work collaboratively to determine goals that best fit the child’s areas of need.
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Therapy session length is dependent on the client's unique needs, ability to attend, and other factors. Sessions may range from 30 minutes to 45 minutes. All telepractice, or virtual, sessions are 30 minutes.
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The frequency of therapy sessions each week depends on a few things such as the type of communication deficit, the severity of the deficit, and other child/family factors. Therapy sessions are often recommended either one, two, or three times a week. This is something Dr. Hatcher and the family will discuss during the initial consultation and during the review meeting either following the assessment process or after receiving requested clinical documentation.
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It is very difficult to predict exactly how long a child will need speech and/or language therapy. This is something that is specific to each child. Like the other questions above, there are many factors that impact how long a child will need to receive services. Some factors include regular attendance, caregivers carrying over SLP recommendations outside of therapy, and other details about the disorder and its level of severity. Children are typically dismissed from therapy when they have reached all goals on their specially designed treatment plan.
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Rates for services vary based on the type of service delivered. Please contact Flourish Therapy by phone or e-mail to schedule a free consultation and to ask about evaluation, therapy, and consultation rates.
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Flourish Therapy is in the process of becoming credentialed with insurance providers, so clients must agree to a private pay plan at this time. We are required to inform every uninsured or self-pay client of their right to receive a Good Faith Estimate (GFE). Therefore, we will provide you with a GFE before a service is scheduled with us. The GFE includes an itemized list of each service we offer, including specific details, like the healthcare code and the expected charge. We will explain the GFE to you over the phone or in-person if you request it, and then provide you with an estimate in writing in the most accessible way.
Clients can also use an HSA (Health Savings Account) or FSA (Flexible Spending Account) card to pay for services. We do not accept Medicaid. After self-paying an invoice and upon request, clients can be provided a superbill to submit for out-of-network reimbursement from their insurance company.